West Coast University FAQ Video
An FAQ explainer video I created for West Coast University’s RN to BSN program. Previously, WCU’s call center was constantly busy and wait times to speak to an associate were incredibly long, and callers tend to ask the same questions. This video was created to help answer the most common questions and alleviate the need to call, therefore reducing the wait times callers had to experience.
Executive Producer: Catherine Gudvangen
Client: West Coast University
Agency: Schiefer ChopShop